• Guest names, contact details, and booking details.
• Identification information for guests aged 16 and above, for security and compliance.
• Payment metadata processed through Paystack — we do not store card details.
• Correspondence you send us by email or WhatsApp.

• To confirm and manage your booking.
• To communicate check-in, check-out, and support details.
• To meet local security and regulatory requirements.
• To resolve payment or damage deposit matters.

ID information provided by guests aged 16 and above is stored in a private, access- controlled storage bucket. ID documents are not publicly accessible and are visible only to authorised Gold 7 Residence staff.

Payments are processed by Paystack. Card and bank details are handled entirely by Paystack under their own security standards.

Transactional emails are sent through ZeptoMail.

The exact address of Gold 7 Residence is confidential and shared only after a confirmed, paid booking, through secure guest communication.

We do not sell guest information. Data is shared only with service providers strictly necessary to operate your booking.

Questions or requests can be sent to feedback@goldsevenresidence.com.